Limited Warranty Terms

Limited Warranty Terms and Conditions (30 Days for Standard; 90 Days for Extended Warranty).

*Only Applies to DogGoods Do Good ® Exclusive Brands Products*.

For warranty, refund and return information for all other products, go here.

Your DogGoods Do Good ® -branded product (“Product”) is warranted against defects in materials and workmanship for a standard period of THIRTY (30) DAYS - or NINETY (90) DAYS if signed up for extended warranty - from the date of original retail purchase (“Warranty Period”) when used in accordance with DogGoods' user manuals. Under this warranty, you will be able to direct your claims to DogGoods even in situations where you purchased the DogGoods Product from a third party. If a defect arises during the Warranty Period, DogGoods, at its option will (1) repair the Product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange the Product with a product with equivalent functionality formed from new and/or previously used parts that are equivalent to new in performance and reliability or with your consent, a product that is at least functionally equivalent to the product it replaces, or (3) refund the original or partially the purchase price. This warranty excludes normal depletion of consumable parts such as batteries unless failure has occurred due to a defect in materials or workmanship and, damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship.

DogGoods does not warrant, represent or undertake that it will be able to repair or replace any Product under this warranty without risk to and / or loss of information and / or data stored on the Product. In no event shall DogGoods be liable for (a) loss or damage, which as of the product’s purchase cannot be regarded as being caused by DogGoods' breach of these warranty terms; or (b) losses caused by the user’s fault, loss of data or loss of profits or benefits.

Any limitations of liability in this warranty document shall not apply to (i) death or personal injury pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii) intentional misconduct or gross negligence; (iv) or a culpable breach of major contractual obligations. A damages claim based on a breach of major contractual obligations or gross negligence will be limited to foreseeable damage typical for the sale contract concerned.

By signing up for DogGoods' voluntary extended warranty coverage of 90 days, you agree to all the terms and conditions all made available on this website. The full terms and conditions are available below.

To obtain warranty service, contact DogGoods Do Good ® using the form below. Proof of purchase may be required to verify eligibility.

When contacting DogGoods via telephone, call charges may apply depending on your location. Please contact your network operator for details.

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